Office and Financial Policies
Thank you for choosing Omni Eye Care as your healthcare provider. We are committed to your treatment being a successful experience. Our Medical and Business Office staff members will work diligently to make sure your paperwork is filed accurately and promptly.
About Your Information
We require you to bring your insurance card with you to every office visit. It is your responsibility to keep us informed of any changes in your insurance coverage. Insurance claims denied because you did not provide current and correct information will be due and payable by you.
We require that you update your address, telephone, and employer information with us whenever there is a change. We are not responsible for delinquent accounts due to lack of receipt of statements or other correspondence. Notices are assumed to be acceptable if they are returned to us as unclaimed, forwarding order expired, or otherwise undeliverable. Our goal at Omni Eye Care is to serve your medical needs as well as we possibly can, and we want to make the billing a non-issue right from the start.
There is no charge for forms completed as part of an office visit. There will be a charge for filling out forms based on your medical records when it is not done at the time of an appointment. Fees vary depending upon the form, including school forms, child care forms, immunization cards, disability forms, etc.
There is a $35 missed appointment fee if you cancel or reschedule a clinic visit appointment with less than 24 hours advance notice or if you fail to arrive for your appointment.
The adult accompanying a minor and the parents (or guardians) of the minor are responsible for full payment. For unaccompanied minors, non-emergency treatment will be denied unless charges have been pre-authorized to an approved credit plan, Visa/MasterCard, or payment by cash or check at the time of service has been verified.
Records and Copying
There will be a $25 charge for copying materials from your chart when done other than at the time of a visit including the transfer of records to another facility.
Returned Check Fee
There is a $25 banking fee for all returned checks. If your check is returned from the bank, we will not accept a check as payment on your account. Future payments must be made with cash, money order or credit card.